Managing Difficult People
Target Sectors
Pharmaceutical ManufacturersPharmaceutical Suppliers and Contractors
Active Ingredient and Excipient Manufacturers
Contract Laboratories
Any company considering obtaining an IMB Manufacturing License
Duration
2 DayTarget Audience
Production staff at all levelsQuality Control and Quality Assurance staff at all levels
Regulatory and Compliance staff at all levels
Course Summary
The workplace is inhabited by a wide variety of people and it can be difficult to get on with them as well as get on with your work. Difficult people can make the lives of those who have to manage them, impossible. By understanding difficult people, the way they think and the things they do, problematic situations and awkward issues can be resolved.About the Course Leader
Patrick Cassidy M.Ed., FIITD, is a freelance Training & Development consultant, with business and management experience gained from a wide variety of industries. He has a strong background in HRD management, being in the role since 1980. This includes four years of managing T & D with a large pharmaceutical manufacturing company, eight years in the automotive industry and five years in textile manufacturing. In addition to coursework designed to meet the needs of middle management business skills, he provides advice and direction on OD interventions affecting HRD. Patrick holds a masters degree in training & education and is a Fellow of the Irish Institute of Training & Development
Training Courses
- Good Manufacturing Practices (GMP)
- Good Laboratory Practices (GLP)
- Good Manufacturing Practices (GMP) to (IMP)
- Internal Auditing and Self Inspection
- Good Distribution Practices (GDP)
- UK Good Distribution Practices (UK GDP)
- The History of Drug Development
- Supply Chain Integrity and Tamper Proofing
- Business Writing Skills
- Interview Skills
- Managing Difficult People
- Performance Coaching Skills
- Training for Managing People
- Understanding Team working
- Time Management
- Good Documentation Practice
- Writing Effective Standard Operating Procedures and Process Documents
- Upskilling
